Use Case Chatbot Detector
It allows you to identify emotions, analyze and predict behaviors and intentions. It is a useful tool in any activity,
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Analysis of Consumer Emotional Reactions to Advertising Campaigns
The system processes both written text and images containing text, making it useful for evaluating a wide range of platforms, from social media to forums and comment sections.
Customer Opinion Analysis
The system can process both handwritten and digital text, making it useful for a variety of sources, from product reviews to customer service queries. By connecting with a multimodal LLM, the system classifies and structures the obtained information, allowing proactive actions to improve the customer experience.
Analysis of User Comments on News and Articles
Allows real-time analysis of user emotions and intentions through their comments and reactions to news and articles on communication platforms. This analysis can detect emotions such as fear, surprise, or excitement, enabling publishers to adjust their content strategy based on audience reactions.
Detection of Emotions and Intentions in Student Interactions
Allows real-time analysis of students’ emotions and intentions during their interaction with online learning platforms. Emotion analysis helps identify whether students are confused, frustrated, or satisfied with the course content, while intention analysis detects the level of student engagement, providing instructors and administrators with clear insights into the effectiveness of the educational content and the emotional state of the students.
Emotion and Intention Assessment During Job Interviews
Enables real-time analysis of candidates’ emotions and intentions during job interviews. This analysis provides recruiters with a clear view of emotions such as nervousness, confidence, or enthusiasm, facilitating a more comprehensive assessment of the candidate’s emotional profile. Additionally, the intention analysis helps to detect whether the candidate has a genuine interest in the position or is exploring other options, allowing recruiters to make more informed decisions.
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Evaluation of Customer Service Interactions
Allows real-time analysis of customer service interactions. Sentiment analysis can detect frustration, confusion, or satisfaction, while intent analysis helps identify the urgency or type of assistance the customer needs.
Emotion and Intention Analysis in Customer-Financial Advisor Interactions
Enables real-time analysis of customers’ emotions and intentions during their interactions with financial advisors. This analysis detects emotions such as frustration, confusion, or satisfaction, allowing financial advisors to adjust their approach to resolve concerns or improve the customer experience.
Evaluation of Emotions and Intentions in Interactions Related to Claims and Policies
Allows real-time analysis of customers’ emotions and intentions during their interactions with insurance companies. The emotional analysis helps identify frustration, anxiety, or confusion in customers during the claims process, while intention analysis helps better understand their specific needs, such as speed in resolving claims or seeking more information about their policies.
Emotion and Intention Detection of Patients During Remote Consultations
This analysis provides healthcare professionals with clear insights into the patient’s emotions, such as anxiety, stress, or satisfaction, helping to detect early signs of mental and emotional health issues. At the same time, intention analysis helps to better understand the patient’s underlying concerns, allowing doctors to offer more personalized and effective care.
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Process and extract data for your business
Reduce time and costs, optimize your processes by automating with AI, Chatbot Detector.
Gen-AI can automatically do this for you
Even more interestingly, it provides support for multiple languages.
With Gen-AI Detecto you can process your physical documents such as claims, invoices, contracts, medical reports, using AI and extract the relevant information intelligently and quickly.
