Development of a Next-Generation Generative Chatbot for Patients with Suicidal Tendencies, Depression, and Anxiety
The next-generation generative chatbot is a tool designed to assist in the support and accompaniment of individuals facing suicidal tendencies, depression, and anxiety. By providing an automated assistant, this chatbot can help psychologists, therapists, family members, and patients better manage emotional crises, offer real-time emotional support, conduct personalized follow-ups, and provide stress management techniques and evidence-based therapies. Its ability to deliver personalized recommendations and ongoing support makes the chatbot a key tool for mental well-being.
- Assistant for Managing Emotional Crises and Preventing Suicidal Behavior
Application:
The chatbot can be trained with protocols for emotional crisis intervention and suicide prevention strategies, allowing the system to provide immediate interventions during critical moments, offer coping tools, and suggest when urgent medical attention is necessary.
RAG Training: Using the signature `/virtualbot/chatbot/rag/AutoTrainingBotByUser`, psychologists and therapists can upload crisis intervention protocols, suicide prevention strategies, and stress management techniques so the chatbot can provide immediate and personalized recommendations based on the patient’s emotions and thoughts.
Example:
{
"user": "demo_psychologist",
"company": "psychological_center_xyz",
"topic": "mental_crisis_intervention"
}
– Interaction: A patient might interact with the chatbot by saying, “I feel overwhelmed and can’t go on.” The chatbot responds with questions about the current emotional state, provides immediate crisis management techniques (such as deep breathing exercises, distraction, or cognitive restructuring), and suggests contacting a professional if the situation warrants it.
Benefit: The chatbot provides immediate interventions during critical moments, helping patients manage suicidal thoughts or intense emotions while offering ongoing support that enhances patient safety.
Advantages:
– Immediate crisis intervention: The chatbot can offer coping tools and suggest measures to improve emotional well-being during critical moments.
– Suicide prevention: The chatbot provides support to prevent suicidal behavior through evidence-based intervention strategies.
– Automation of crisis intervention: By offering personalized recommendations in real-time, the chatbot can be an essential resource in situations where immediate access to a professional is not possible.
- Multimodal Analysis of Psychological Reports and Mental Health Assessments
Application:
The chatbot can analyze psychological reports, mental health assessments, and emotional follow-up data, using the signature `/virtualbot/chatbot/uploads/analyze`, to provide recommendations on how to adjust psychological or emotional treatments based on the patient’s condition evolution.
– Analysis of Psychological Reports and Assessments: Psychologists or patients can upload mental health assessments, therapy progress reports, or results from emotional health questionnaires (such as PHQ-9 or GAD-7). The chatbot analyzes these reports and offers recommendations on treatment adjustments, such as specific cognitive-behavioral therapy (CBT) techniques or changes in the patient’s daily routine to improve emotional well-being.
Example: A patient uploads a report showing worsening depressive symptoms. The chatbot suggests adjusting the patient’s daily routine, introducing mindfulness exercises, or suggesting that the therapist review the treatment plan to include more emotional support sessions.
Benefit: The chatbot provides detailed analyses that allow adjustments in treatment according to psychological reports, improving mental health monitoring and optimizing the patient’s emotional well-being.
Advantages:
– Detailed analysis of emotional reports: The chatbot assists in analyzing psychological reports and mental health assessments to adjust treatment according to the patient’s evolution.
– Improvement in treatment: The chatbot provides recommendations based on clinical data, enhancing the monitoring and treatment of depression and anxiety.
– Optimization of emotional well-being: By adjusting treatment based on reports, the chatbot improves the quality of mental health care.
- Assistant for Continuous Monitoring of Emotional State
Application:
The chatbot can remember previous assessments, described emotions, and administered treatments through the signature `/virtualbot/chatbot/rag/chatbotservice`, allowing for continuous monitoring of the patient’s emotional state and adjusting recommendations and strategies according to the evolution of their mental condition.
– Chatbot Memory: The chatbot can recall previously expressed thoughts or emotions, applied treatments, and effective coping techniques. This enables adjustments in emotional support and recommendations based on the current needs of the patient, providing ongoing follow-up.
Example: A patient might ask the chatbot: “I feel the same as last week when I couldn’t sleep due to anxiety; what can I do?” The chatbot retrieves previous interactions and suggests similar techniques or adjustments to the routine to help the patient relax before sleep.
Benefit: Continuous monitoring of the emotional state allows psychologists and patients to adjust coping strategies in real-time, providing constant and personalized emotional support.
Advantages:
– Continuous monitoring of emotional state: The chatbot enables constant monitoring of emotions, facilitating timely adjustments in coping strategies.
– Improvement in treatment adherence: The chatbot helps patients follow recommended strategies and adjust them when necessary.
– Automation of emotional follow-up: The chatbot streamlines emotional state monitoring, saving therapists time and providing ongoing support to patients.
- Emotional Support and Management Recommendations via Audio
Application:
The chatbot can also receive inquiries about emotional state in audio format through the signature `/virtualbot/interpretability/extractInformationFromAudioUser`, allowing patients to verbally describe their emotions or thoughts and receive immediate recommendations on how to manage them.
– Audio Interpretation: Patients can record audio describing their thoughts or emotions, such as feeling depressed, anxious, or having suicidal tendencies. The chatbot responds with recommendations on how to manage those emotions, offering relaxation techniques, distraction activities, or suggestions to talk to a therapist if the situation requires it.
Example: A patient records audio saying: “I feel like I can’t cope with anything today; I’m very depressed.” The chatbot suggests self-care activities like taking a short walk, practicing gratitude, or deep breathing, and recommends contacting their therapist if the emotional state does not improve.
Benefit: Using the chatbot via audio allows patients to receive immediate emotional support in difficult moments, providing practical and personalized recommendations.
Advantages:
– Immediate emotional support: The chatbot provides real-time recommendations to help patients manage their emotions.
– Ease of use via audio: The use of audio facilitates interaction for patients who prefer to express their emotions verbally rather than in writing.
– Immediate and personalized recommendations: The chatbot offers specific techniques for managing emotions based on the thoughts described by the patient.
- Comparative Evaluation of Therapeutic Strategies
Application:
The chatbot can act as an assistant for the comparative evaluation of therapeutic strategies, analyzing the effectiveness of different treatments for depression, anxiety, and suicide prevention, such as cognitive-behavioral therapy (CBT), medication, or alternative therapies.
RAG Training for Comparative Evaluation: Therapists can train the chatbot with data on the effectiveness of different therapeutic approaches, allowing the chatbot to compare strategies and recommend the most suitable one based on the patient’s profile and the evolution of their condition.
Example:
{
"user": "demo_psychotherapist",
"company": "psychological_center_abc",
"topic": "emotional_therapy_strategies"
}
– Interaction: A therapist asks: “What has been more effective for treating anxiety in patients with a history of depression, CBT or a combination with medication?” The chatbot analyzes historical results and suggests which has shown better outcomes in similar cases, offering evidence-based recommendations.
Benefit: Comparative evaluation allows therapists to select the most appropriate therapeutic strategy, optimizing treatment outcomes and improving patient well-being.
Advantages:
– Objective comparison of therapeutic strategies: The chatbot provides a comparative evaluation of different approaches, aiding in the selection of the most effective one.
– Optimization of emotional treatment: By identifying the best strategy, the chatbot enhances treatment effectiveness and patient well-being.
– Improvement in quality of life: Patients can receive therapy that is better tailored to their needs, achieving better results in managing depression and anxiety.
Conclusion
This next-generation generative chatbot is a crucial tool for accompanying patients with suicidal tendencies, depression, and anxiety, providing an automated assistant that facilitates emotional crisis intervention, emotional support, and continuous follow-up. With its ability to provide immediate interventions, analyze psychological reports, and perform comparative evaluations of therapeutic strategies, the chatbot improves psychological and emotional care, offering personalized recommendations and real-time support for patients, family members, and therapists. Furthermore, the ability to interact via audio makes it an accessible and valuable tool for those needing immediate and constant emotional support.
