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Gen-AI Documents | IT Sector

  • September 24, 2024

IT Sector

 

Introduction

The API /virtualbot/validate_rules/ is an advanced tool designed to audit, analyze, and validate technical and contractual documents in the Information Technology (IT) and Security sectors. It allows companies to verify that their service contracts, service level agreements (SLAs), and security policies comply with data privacy regulations and service continuity standards. This API ensures that agreements are transparent, legal, and aligned with global regulations, including GDPR, CCPA, and the Sarbanes-Oxley Act, as well as any internal or external standards that the company wishes to verify.

 

Information Technology (IT) and Security Sector

Companies in the IT and Security sector can use the API /virtualbot/validate_rules/ to ensure that their service agreements, vendor contracts, and data policies comply with security, privacy, and operational continuity regulations and standards.

 

Applications in IT and Security Auditing:

– Validation of service level agreements (SLAs) and continuity plans.

– Review of technology vendor contracts and their compliance with privacy standards.

– Auditing of data deletion policies and compliance with GDPR, CCPA, and other global regulations.

– Verification of clauses regarding responsibility and data security between contracting parties.

 

Functionality of the API /virtualbot/validate_rules/

The API /virtualbot/validate_rules/ enables IT companies to audit their contracts and security policies to verify compliance with the required regulations and stakeholder requirements. Through a set of rules or questions defined by the user, the API analyzes documents and generates detailed reports identifying whether the rules are met, providing a clear explanation of what is missing in case of non-compliance.


Example Request:

 

{
   "0": "Indicate the start and end dates of the contract.",
   "1": "Describe the scope of the technological services contracted between the company and the vendor.",
   "2": "Confirm if there are mentions of service level agreements (SLAs) and service continuity plans in the contract.",
   "3": "Are the responsibilities of the parties specified in terms of data protection and security measures?",
   "4": "Are there provisions for the deletion of data managed by the vendor after the termination of the contract?",
   "5": "Are audit rights specified to ensure transparency and compliance with security standards?",
   "6": "Are clauses regarding the protection of sensitive customer information and its confidentiality included?",
   "7": "Does the contract include mentions of compliance with global regulations such as GDPR or CCPA?",
   "8": "Identify the vendor's obligations regarding notification of security incidents."
}

Input:

– Rules/Questions: A set of rules to be validated within the documents.

– Documents: Files in formats such as PDF that will be analyzed to verify compliance with the established rules.

 

Output:

An explanatory report for each document detailing:

  1. Whether the rules are met or not.
  2. In case of non-compliance, a clear explanation of what is missing to meet the established regulations or requirements.

 

Examples of the API Applied to IT and Security Laws and Regulations:

  1. GDPR (General Data Protection Regulation – Europe):

– Application: Audit a cloud services contract to verify if it includes provisions for the deletion of personal data after the agreement ends, in compliance with GDPR.

– Example API Result:

– Query: “Are there provisions for the deletion of data managed by the vendor after the termination of the contract?”

– Result: “The contract states that personal data must be deleted 30 days after the termination of the contract, in accordance with GDPR requirements.”

  1. CCPA (California Consumer Privacy Act – America):

– Application: Audit a contract with an IT vendor to verify compliance with the California Consumer Privacy Act (CCPA), ensuring that consumers can request the deletion of their data.

– Example API Result:

– Query: “Does the contract include mentions of compliance with regulations like CCPA and consumer rights to delete their data?”

– Result: “The contract includes provisions to address consumer requests for data deletion in accordance with CCPA.”

  1. Sarbanes-Oxley Act (SOX) – USA:

– Application: Audit contracts related to IT infrastructure used for financial reporting, ensuring compliance with the controls and audits required by SOX.

– Example API Result:

– Query: “Does the contract specify audit rights and controls to ensure the integrity of IT systems related to financial reporting?”

– Result: “The contract grants the company audit rights over the vendor’s systems to ensure compliance with SOX regulations.”

  1. Habeas Data (Personal Data Protection Law – Latin America):

– Application: Audit a technological services contract to ensure the vendor complies with Habeas Data provisions, allowing users to have control over their personal data.

– Example API Result:

– Query: “Does the contract specify how users can access, modify, or delete their personal data according to Habeas Data provisions?”

– Result: “The contract does not mention user rights regarding their personal data, which violates the Habeas Data Law.”

 

Real Applications in IT and Security Auditing:

  1. Auditing Service Level Agreements (SLAs):

– Description: An IT company uses the API to audit its vendors’ SLAs, ensuring that clear provisions regarding service continuity and responsibility in case of interruptions are included.

– Example API Result: “The contract includes an SLA that guarantees 99.9% service availability, with clear penalties in case of non-compliance.”

  1. Auditing Data Protection Contracts:

– Description: A security team audits contracts with technology vendors to ensure that personal data protection policies comply with GDPR and CCPA.

– Example API Result: “The contract states that all personal data managed by the vendor must be deleted upon termination of the agreement, in line with GDPR compliance.”

  1. Auditing Security and Compliance Policies:

– Description: An auditing team reviews contracts with technology service providers to ensure that clauses regarding auditing, control, and data security comply with regulations such as the Sarbanes-Oxley Act.

– Example API Result: “The contract ensures that the company can audit the vendor’s IT system usage and review the security of financial data in compliance with the Sarbanes-Oxley Act.”

  1. Auditing Responsibilities in Data Protection:

– Description: An IT company uses the API to audit contracts and verify whether the responsibilities of the parties regarding data protection and incident notification are specified.

– Example API Result: “The contract specifies the vendor’s responsibility to notify any security incident within a maximum of 24 hours.”

 

Advantages of Using the API in IT and Security Auditing:

– Automation of contract and SLA analysis: Enables efficient auditing of IT and security contracts, reducing time and human errors in reviewing critical clauses.

– Regulatory compliance: Ensures that contracts comply with global regulations such as GDPR, CCPA, Habeas Data, and SOX, helping to prevent legal risks and penalties.

– Detection of non-compliance in security policies: Quickly identifies contracts that do not meet required security standards or that fail to establish appropriate responsibilities in case of incidents.

– Application of any customized rule or standard: The API allows configuration and validation of any security and privacy rule or standard necessary to audit in the documents.

 

Summary

The API /virtualbot/validate_rules/ provides an efficient solution for auditing and validating contracts, service level agreements (SLAs), and security policies in the IT and Security sector. By automating compliance verification, the API enables companies to ensure that their agreements adhere to international regulations such as GDPR, CCPA, Habeas Data, and SOX, while also detecting contractual risks and ensuring transparency.