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Gen-AI Diagnostics | Health Insurance

  • September 24, 2024

Health Insurance

 

Introduction

The API /virtualbot/analisys_image_report/ is a valuable tool for health insurance companies, allowing them to evaluate medical images of their policyholders as part of treatment authorization processes and risk assessments. By analyzing medical images and combining the information with the patient’s clinical history (if provided), the API helps insurers make more informed decisions about coverage, diagnostic validation, and risk management. It’s important to highlight that the API does not store images or clinical histories, ensuring the privacy and confidentiality of information.

 

Functioning of the API /virtualbot/analisys_image_report/

 

Endpoint: POST /virtualbot/analisys_image_report/


Input Parameters:

  1. Insured Images: A .zip file containing medical images to be analyzed (X-rays, CT scans, MRIs, ultrasounds, etc.).
  2. Insured Data: Basic information in JSON format that may include:

– Name

– Age

– Gender

– Medical history (if available)

– Policy number (if relevant)

  1. User Instructions: A JSON specifying the type of analysis requested. For example, verifying the presence of a specific medical condition to authorize a treatment or assess the associated risk level.

Example Request:

{
   "user": "analista@segurosalud.com",
   "type": "evaluacion_riesgo",
   "analisis": "Analyze the images to validate the diagnosis of disc herniation and assess the need for the proposed treatment."
}

Process:

  1. The API receives the .zip file with images and the insured data.
  2. It uses the clinical history to contextualize the analysis (although it is not mandatory to provide it).
  3. It analyzes each image to:

– Validate diagnoses provided by treating physicians.

– Assess the necessity and appropriateness of requested treatments.

– Identify risk factors that may influence coverage or insurance premium decisions.

  1. It generates a detailed report that includes specific findings and recommendations.

Output:

A report in JSON format detailing findings per image and offering relevant conclusions for the authorization or risk assessment process.

Example JSON Response:

{
   "diagnostico": {
      "imagen_1": "The presence of a disc herniation at L4-L5 compressing the nerve root is confirmed.",
      "conclusiones": [
         "The diagnosis is consistent with reported symptoms.",
         "The proposed surgical treatment is appropriate given the severity of the herniation.",
         "No undeclared pre-existing conditions are identified."
      ],
      "recomendaciones": [
         "Authorize coverage for the surgical procedure.",
         "Schedule postoperative follow-up to monitor recovery."
      ]
   }
}

 

Applications in Health Insurance

  1. Analysis of Medical Images to Support Coverage Decisions or Diagnostic Validation

– Description: The API allows insurers to validate diagnoses and proposed treatments through independent analysis of medical images sent by policyholders or healthcare providers.

– Benefit: Helps prevent fraud, ensures that authorized treatments are medically necessary, and that claims are supported by clinical evidence.

  1. Assessment of Medical Risks Based on Image Analysis and Clinical History

– Description: By analyzing medical images and clinical history, the API can identify risk factors influencing policy underwriting and determining appropriate premiums.

– Benefit: Enables a more accurate assessment of the risk associated with each insured, contributing to more efficient and fair policy management.

  1. Support in Detecting Fraud and Undeclared Pre-existing Conditions

– Description: The API can help identify inconsistencies or indications of undeclared pre-existing conditions by the insured, which is crucial for fraud detection.

– Benefit: Reduces financial losses from improper claims and maintains the integrity of the insurance process.

  1. Automation of the Medical Review Process

– Description: By automating the analysis of medical images, the API streamlines the review and authorization process, reducing wait times for insured individuals.

– Benefit: Improves the operational efficiency of the insurer and customer satisfaction by providing faster responses.

 

 

Practical Examples of API Use

 

Example 1: Diagnosis Validation for Treatment Authorization

Request:

– Instructions: “Analyze the images to validate the diagnosis of knee osteoarthritis and determine the need for a prosthesis.”

Insured Data:

{
   "nombre": "Ana Torres",
   "edad": "65",
   "género": "Femenino",
   "historial_medico": "Chronic pain in the right knee, limited mobility."
}

API Response:

{
   "diagnostico": {
      "imagen_1": "Severe degeneration of cartilage in the right knee is observed, with osteophytes and reduction of joint space.",
      "conclusiones": [
         "The diagnosis of advanced osteoarthritis is consistent.",
         "The placement of a total knee prosthesis is an appropriate therapeutic option."
      ],
      "recomendaciones": [
         "Authorize coverage for knee prosthesis surgery.",
         "Plan for postoperative rehabilitation."
      ]
   }
}

Example 2: Risk Assessment for Policy Underwriting

Request:

– Instructions: “Analyze the images and clinical history to assess the risk associated with the insured for a life policy.”

Insured Data:

{
   "nombre": "Carlos Mendoza",
   "edad": "50",
   "género": "Masculino",
   "historial_medico": "Smoker, family history of coronary disease."
}

API Response:

{
   "diagnostico": {
      "imagen_1": "Calcifications in coronary arteries are detected, indicative of early atherosclerosis.",
      "conclusiones": [
         "The insured presents moderate cardiovascular risk.",
         "Additional risk factors include smoking and family history."
      ],
      "recomendaciones": [
         "Consider adjusting the premium of the policy due to elevated risk.",
         "Suggest smoking cessation programs and regular medical monitoring for the insured."
      ]
   }
}

 

Advantages of Using the API in Health Insurance

  1. Efficiency in the Evaluation Process

– Description: Automates the analysis of medical images, reducing the time required to review and authorize treatments or assess risks.

– Benefit: Improves productivity and allows for a more agile management of requests and claims.

  1. More Informed and Objective Decisions

– Description: Provides independent and data-driven analysis, reducing subjectivity in decision-making.

– Benefit: Increases accuracy in validating diagnoses and assessing risks, contributing to the financial sustainability of the insurer.

  1. Reduction of Fraud and Risks

– Description: Helps detect inconsistencies or undeclared pre-existing conditions, protecting the company from fraudulent claims.

– Benefit: Decreases economic losses and ensures that resources are allocated to those who genuinely need them.

  1. Improvement in Customer Satisfaction

– Description: By speeding up authorization processes and providing quick responses, it enhances the insured’s experience.

– Benefit: Strengthens relationships with clients and improves the company’s reputation in the market.

  1. Regulatory and Ethical Compliance

– Description: The API ensures the confidentiality and security of data, complying with regulations on personal data protection and ethics.

– Benefit: Avoids penalties and maintains the trust of customers and partners.

  1. Cost Optimization

– Description: By automating processes and improving accuracy in evaluations, it reduces operational costs and avoids unnecessary expenses on unjustified treatments.

– Benefit: Contributes to more efficient and profitable financial management.

 

Summary

The API /virtualbot/analisys_image_report/ is an essential tool for health insurance companies, providing support in evaluating medical images of policyholders for treatment authorization processes and risk assessments. By providing detailed analyses and recommendations based on the findings from images and clinical history, the API helps insurers make more informed decisions, reduce risks, and improve operational efficiency. Its implementation enhances customer satisfaction, reduces fraud, and optimizes costs, contributing to the success and sustainability of the co